Detailed Disclaimer:
Returns and Shipping:
- Freeze-dried products may vary in appearance, weight, and size due to the nature of the freeze-drying process. Bags may vary in weight and size.
- Availability of products is not guaranteed and may vary depending on stock levels.
- Returns must be requested within 7 days of purchase, products must be undamaged, and proof of purchase must be provided for a full refund. Products must be returned in their original packaging with all labeling intact.
- Shipping times may vary and may be subject to delays when using third-party shipping services.
- All transactions are subject to South Australian Consumer Law.
Product Details:
- Products are sold either by weight or by pieces, as indicated.
- Products are supplied by a third party, and while all efforts are made to ensure accuracy, errors may occur.
- Payment options include card payment; additional options may incur a surcharge.
- All labels are correct to our knowledge.
- Products must be kept in a sealed airtight container or bag to maintain freshness.
Copyright Disclaimer:
- Branded products such as Allen’s Lollies, Werther’s, Sweetmans, Trolli, Jolly Rancher, Beacon, and others are copyright protected.
- We strive to produce and supply the best products possible, adhering to all legal requirements and quality standards.
- Our logo is proprietary and may only be used with our approval.
- Product resale requires written approval and signatures from Freeze Dried Labs.
Money Back Policy:
- We offer a full money-back policy as long as the product is returned to us within the specified time frame. Refunds will only be issued once proof of purchase and the product are received.
Liability and Responsibility :
- We hold no responsibility for damage incurred during product delivery.
- Freeze Dried Labs holds all necessary food handling licenses.
Product Availability:
- Products may sell out, as our website is updated every 24 hours. We strive to restock products as quickly as possible.
Freeze Drying Process:
- The freeze-drying process involves freezing the product and then removing moisture through sublimation, resulting in a crisp and lightweight final product.
Contact Information:
- For any inquiries, please contact us via email.
South Australian Consumer Laws:
- Relevant South Australian consumer laws for retail and refunds apply to all transactions.
Thank you for your understanding and support.
Freeze Dried Labs.